---
title: "Chili Piper Skills (AI recipes)"
source_url: https://help.chilipiper.com/hc/en-us/articles/52876890633235-Chili-Piper-Skills-AI-recipes
article_id: 52876890633235
updated_at: 2026-06-24T16:12:59Z
---

## Who can use this feature?

Available on All Products or Routing & Scheduling

Available to Only Admins

[Billing Center](https://fire.chilipiper.com/fire/admin/billing/overview) [Get a Demo](https://www.chilipiper.com/request-demo?utm_source=zendesk&utm_medium=help-center&utm_campaign=chili-hub)

## What are Chili Piper Skills?

**Skills are ready-to-use AI recipes for Chili Piper.** Each one teaches your AI assistant — Claude or ChatGPT — how to do a single Chili Piper task _correctly_ : which data to pull, in what order, and how to turn it into an answer you can act on. Instead of explaining how Chili Piper routing works every time, you point the AI at a Skill and ask.

They cover the work RevOps and admins do every week:

  * **Diagnose a meeting** — why a lead got the rep they did, and what went wrong.
  * **Audit routing** — find coverage gaps and stale rules across your routers.
  * **Analyze no-shows** — spot patterns by trigger, route, rep, or workspace.
  * **Onboard & offboard reps** — copy a user's setup to a new hire, or safely remove someone who's leaving.
  * …and more (the full list is below).



The connection

#### The MCP

The _door_ into your Chili Piper account. Set it up once.

The recipes

#### Skills

The vetted _playbook_ for using that door well.

Skills are first-party and maintained by Chili Piper, and they live in the open-source repository [github.com/Chili-Piper/mcp-assets](https://github.com/Chili-Piper/mcp-assets).

**Your data stays yours.** Skills are instructions only — they contain **zero customer data**. They run against _your_ Chili Piper account, live, using _your_ own credentials. Nothing is copied anywhere.

## Before you begin

Skills run on top of the Chili Piper MCP, so you need that connected first.

  1. **Connect the Chili Piper MCP.** Follow [How do I connect Chili Piper via MCP?](https://help.chilipiper.com/hc/en-us/articles/50430350863635-How-do-I-connect-Chili-Piper-via-MCP) You can connect with an **API key** or with **OAuth** (browser login).
  2. **Have a paid Chili Piper account.** An **Admin** is required to generate an API key or to complete the OAuth login. (An Admin can generate a key and hand it to a non-admin, who can then use it.)
  3. **Pick a client** that supports Skills — Claude Desktop, claude.ai, Claude Code, or ChatGPT.



That's it. Once the MCP is connected, installing a Skill takes a minute.

## What's available

There are **12 Skills** today, each with a matching **ChatGPT GPT** version. Every Skill carries a maturity level — `verified` (run end-to-end against a real account), `tested` (reviewed against the live API), or `draft`.

### Analytics & diagnostics **read-only**

These only _read_ your data — they never change anything.

Skill | What it does  
---|---  
**meeting-inspector** | Deep-dives a single meeting — booking trigger, routing path, rep assignment, and outcome — and flags anomalies.  
**no-show-analyzer** | Analyzes no-show patterns by trigger, route, rep, or workspace.  
**routing-audit** | Audits all Concierge routers for coverage gaps and stale rules.  
**availability-inspector** | Diagnoses why a rep or team shows no available slots.  
**concierge-debugger** | Traces why a specific lead didn't book after submitting a form.  
**distro-debugger** | Explains why a CRM record was (or wasn't) routed through a distribution, rule stage by rule stage, and recommends a fix.  
**distribution-analysis** | Breaks down a round-robin distribution — meeting counts by rep, imbalance vs. weights, day-of-week skew, cancellations.  
**org-meeting** | Org-wide (or single-tenant) meeting volume and health snapshot.  
  
### User & org operations

Skill | What it does |   
---|---|---  
**user-details** | Full profile for any Chili Piper user. | read-only  
**user-meetings** | Rep-level meeting volume and health metrics. | read-only  
**user-copy** | Copies a user's workspace/team memberships (and, optionally, licenses) to another user. | writes  
**user-offboarding** | Safely removes a departing rep, with an audit trail. | writes  
  
**The two write Skills** (`user-copy`, `user-offboarding`) change Chili Piper data. Both default to a **dry run** and require your explicit confirmation before anything is written.

The full index, with each Skill's current maturity level, is in the repo: [skills/README.md](https://github.com/Chili-Piper/mcp-assets/tree/main/skills). The ChatGPT equivalents are in [gpts/README.md](https://github.com/Chili-Piper/mcp-assets/tree/main/gpts).

## How to install

Pick the surface you work in. Options A–C install the whole set (every Skill + the Chili Piper MCP config) and keep it updated.

###  **A.** Claude Desktop or claude.ai — easiest, no terminal

  1. Open **Customize → Plugins** (or **Connectors**), click **＋** next to **Personal plugins** → **Create plugin → Add marketplace**.
  2. Paste `https://github.com/Chili-Piper/mcp-assets` and click **Sync**.
  3. Go to **Directory → Plugins** (the **Personal** tab), open the **mcp-assets** marketplace, and click **＋** on **Chili Piper Skills** to install.



###  **B.** Claude Code (CLI)
    
    
    /plugin marketplace add https://github.com/Chili-Piper/mcp-assets
    /plugin install chili-piper-skills@chili-piper-skills

Both the marketplace and the plugin are named `chili-piper-skills`. Hit a `git@github.com: Permission denied` SSH error? No key is needed for this public repo — run `git config --global url."https://github.com/".insteadOf "git@github.com:"` and retry.

###  **C.** Just one Skill (single `.zip`)

Want only one Skill — or to push a single Skill as an **Organization skill**? Download it from the [latest release](https://github.com/Chili-Piper/mcp-assets/releases/latest) and upload it via **Customize → Skills → ＋**.

###  **D.** ChatGPT (Custom GPT)

Each Skill has a ChatGPT equivalent. Deploy the matching Custom GPT following [gpts/README.md](https://github.com/Chili-Piper/mcp-assets/tree/main/gpts) — paste the GPT instructions, import its Actions schema, and add your Chili Piper API key as a Bearer token.

### Deploy for your whole team

An admin can roll the Skills out to an entire org so everyone gets the same vetted set. In **Claude Desktop / claude.ai** , add the marketplace under **Organization plugins** instead of Personal — it then appears for everyone under **Directory → Your organization**. For Claude Code and managed/enterprise rollout, see [docs/org-deployment.md](https://github.com/Chili-Piper/mcp-assets/blob/main/docs/org-deployment.md).

## How to run a Skill

Once installed, just describe what you want — the assistant loads the matching Skill automatically:

_"Why did this lead get routed to the wrong rep?"_

_"Analyze no-shows in the APAC Sales workspace for the last 30 days."_

Most Skills also have a **slash command** in Claude Code. Type `/` to browse them:

Command | Skill  
---|---  
`/inspect-meeting guest@example.com` | meeting-inspector  
`/audit-routing "APAC Sales"` | routing-audit  
`/check-availability` | availability-inspector  
`/debug-concierge` | concierge-debugger  
`/analyze-distribution` | distribution-analysis  
`/analyze-no-shows` | no-show-analyzer  
`/org-meeting-report` | org-meeting  
`/user-details` | user-details  
`/user-meetings` | user-meetings  
`/copy-user` | user-copy  
`/offboard-user` | user-offboarding  
  
`distro-debugger` has no slash command yet — run it by describing the problem in natural language. `/copy-user` and `/offboard-user` write to Chili Piper, so both default to a dry run and confirm before applying.

## How it works

Skills use **progressive disclosure** — the same convention behind Anthropic's Agent Skills. The assistant loads only the slice of a Skill the current step needs, rather than the whole thing at once. That keeps it fast and token-efficient, and it means every step the AI takes is inspectable: you can see exactly which instructions it loaded and which data it pulled. There's no hidden model and no black box.

## Data & security

  * **Zero customer data** lives in the Skills — they are pure instructions.
  * Your data **stays in your Chili Piper account** and is read live via the MCP, using credentials you control.
  * **Read-only vs. write is explicit:** 10 of the 12 Skills only read. The 2 that write (`user-copy`, `user-offboarding`) default to a dry run and require confirmation.
  * **API keys are scoped.** Give a key only the permissions a recipe needs — e.g. a read-only key for analytics. See the [MCP setup guide](https://github.com/Chili-Piper/mcp-assets/tree/main/mcp-servers/chili-piper) for scopes.



## Staying up to date

Chili Piper actively improves these Skills and adds new ones.

  * **Plugin installs** update from the marketplace automatically (in Claude Code, run `/plugin update chili-piper-skills@chili-piper-skills`).
  * **Single-skill**`**.zip**`**installs** — re-download from the [latest release](https://github.com/Chili-Piper/mcp-assets/releases/latest).
  * **Watch the repo** (Watch → Custom → Releases) to be notified of every update. Every release is logged in the [changelog](https://github.com/Chili-Piper/mcp-assets/blob/main/CHANGELOG.md).