---
title: "Managing No Shows in Chili Piper"
source_url: https://help.chilipiper.com/hc/en-us/articles/33508186571667-Managing-No-Shows-in-Chili-Piper
article_id: 33508186571667
updated_at: 2026-04-22T15:03:48Z
---

## Who can use this feature?

Available on All Products or Routing & Scheduling

Available to All Users

[Billing Center](https://fire.chilipiper.com/fire/admin/billing/overview) [Get a Demo](https://www.chilipiper.com/request-demo?utm_source=zendesk&utm_medium=help-center&utm_campaign=chili-hub)

Managing No Shows is an important feature that can facilitate your daily routine if you are credited back by No Shows in your Team's distributions. 

Once the No-Show is marked, we should update your CRM-related field and the in-app dashboard with this data. You will be credited a meeting if your Team's Distribution is set to do so. All after a single click!

This article is dedicated to users who have been upgraded to our **Demand Conversion Platform** instance.

If you are still a Legacy user, [check this article](https://help.chilipiper.com/hc/en-us/articles/360053800013-Managing-No-Shows-and-Booking-Again-from-Google-Calendar) instead.

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#### Table of Contents

  * Google Calendar
  * MyApp (Scheduler)
  * Meetings Activity
  * Salesforce Button



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## How do I mark No Show in Google Calendar?

Open an existing calendar event that has already happened and was booked with Chili Piper, and click the pencil icon to edit it.

You will notice a toggle on the right, where you can mark whether the Guest attended the event.  
![](https://help.chilipiper.com/hc/article_attachments/33508186550291)

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## How do I Mark No Show in MyApp's (Home) Scheduler?

Within [MyApp's Scheduler](https://fire.chilipiper.com/app/home), find the meeting you want to mark as No Show and click on it, and a new menu will launch on the right-hand side with all the meeting details.  
Click the ghost icon at the header, and then select **Primary guest no-show**.

![](https://help.chilipiper.com/hc/article_attachments/33508186552851)

If you marked by mistake, you can update to **Primary Guest attended** later by following the same steps.

* * *

## How do I Mark No Show in the Meetings Activity Panel?

**Admins** can also set No Shows in the Meetings Activity feature under the Reports section in the left-hand menu:  
![](https://help.chilipiper.com/hc/article_attachments/33508336559635)

Click **Open** next to the required meeting, and and a new menu will launch on the right-hand side with all the meeting details.  
Click the ghost icon at the header, and then select **Primary guest no-show**.

![](https://help.chilipiper.com/hc/article_attachments/33508336563603)

If you marked by mistake, you can update to **Primary Guest attended** later by following the same steps.

* * *

## How do I Mark No Show in Salesforce?

You can create a custom button in Salesforce to mark a No-Show with just one click using our APIs!

[Click here to check the dedicated article for it](https://help.chilipiper.com/hc/en-us/articles/36584062881299-Demand-Conversion-Platform-Custom-Button-for-Marking-a-No-Show-via-Salesforce-Event)!