---
title: "RingCentral Integration Setup"
source_url: https://help.chilipiper.com/hc/en-us/articles/34923880112147-RingCentral-Integration-Setup
article_id: 34923880112147
updated_at: 2026-07-24T18:56:02Z
content_hash: 289775e
---

## Who can use this feature?

Available on All Products or Routing & Scheduling

Available to All Users

[Billing Center](https://fire.chilipiper.com/fire/admin/billing/overview) [Get a Demo](https://www.chilipiper.com/request-demo?utm_source=zendesk&utm_medium=help-center&utm_campaign=chili-hub)

This article guides users in setting up their RingCentral Integration in Chili Piper's Demand Conversion Platform.

With Chili Piper's RingCentral integration, you can dynamically create a unique RingCentral Video meeting ID whenever a new meeting is booked. These meetings will show up in your RingCentral dashboard. Should a meeting be canceled, rescheduled, or reassigned, Chili Piper will update the RingCentral Video meeting directly to keep your meetings in line.

This integration is done on the individual user level. Each one of your Chili Piper users can connect their RingCentral account to Chili Piper in their user settings.

#### Table of Contents

- [Integrating RingCentral in Chili Piper](#h_01G8EFTEKY1XP17HDYSD0ZQNF7)

- [Updating Meeting Templates and Reminders](#h_01G8EFTJF4T8TH7V7QBSWK7STJ)

- [What happens if a meeting is canceled, rescheduled, or reassigned?](#h_01HVH8QNN67TBEEMGQNJZ446FX)

## Integrating RingCentral in Chili Piper

- Head over to [MyApp's Integrations page](https://fire.chilipiper.com/app/integrations), which should be visible whenever you open MyApp's [Home Page](https://fire.chilipiper.com/app/home). Check [this article](https://help.chilipiper.com/hc/en-us/articles/28328954191251-Personal-Integrations-Setup-in-ChiliCal-s-MyApp-Home-Page) for more details about this page.****

- Click the **Connect** button on the RingCentral app:****

- You will be prompted to log in to RingCentral. Use your RingCentral credentials to log in there.

- Once you have logged in, you will be redirected back to Chili Piper, and it will say connected!![](https://help.chilipiper.com/hc/article_attachments/35085671426963)

 

### Disconnect

If you need to disconnect, once connected, you will see a "Disconnect" button within RingCentral's integration:

![](https://help.chilipiper.com/hc/article_attachments/35085671430547)

## Updating Meeting Templates and Reminders

Now that you've successfully integrated your RingCentral account, you can update your Team's **Meeting** **Types** and **Reminders** to include RingCentral links if you would like to!

 

### Meeting Types

RingCentral should be an available option within your Meeting Types' Location field, as shown below:

![](https://help.chilipiper.com/hc/article_attachments/34923916152979)

If you would like to replicate the link in your Meeting Type's description, you can use the CP.Meeting.Location dynamic tag to collect the value on the Location field, and replicate it over there:

![](https://help.chilipiper.com/hc/article_attachments/34923916158355)

### Reminders

Similar to Meeting Types, you would need to use the CP.Meeting.Location dynamic tag to collect the value on the Location field and replicate it on your Reminder's body.

## What happens if a meeting is canceled, rescheduled, or reassigned?

If a meeting is canceled, rescheduled, or reassigned, Chili Piper will update the RingCentral meeting directly to keep your meetings in line.