---
title: "How to Configure SAML SSO for Google IdP"
source_url: https://help.chilipiper.com/hc/en-us/articles/39711543728787-How-to-Configure-SAML-SSO-for-Google-IdP
article_id: 39711543728787
updated_at: 2026-07-24T18:55:57Z
content_hash: 52c1002a
---

## Who can use this feature?

Available on All Products or Routing & Scheduling

Available to Only Admins

[Billing Center](https://fire.chilipiper.com/fire/admin/billing/overview) [Get a Demo](https://www.chilipiper.com/request-demo?utm_source=zendesk&utm_medium=help-center&utm_campaign=chili-hub)

In this article, we will walk through the required steps to integrate your Google IdP with Chili Piper.

⚠️ **Changing an SSO user's email? Read this first.**

If your organization signs in to Chili Piper with SSO/SAML, do not change a user's email by simply signing in with the new address. Chili Piper currently matches SSO users by their email address, so renaming a user in your identity provider can create a new, empty Chili Piper account and leave the original account's meetings, calendar connection, and routing behind.

Before renaming a user in your identity provider, contact your Customer Success Manager or [support@chilipiper.com](mailto:support@chilipiper.com), so we can help you with the process.

#### Table of Contents

- [Things to Know](#h_01JQ6T98NAKSBSVF8XGBMHJR19)

- [How to Configure SAML SSO for Google IdP](#h_01JQ6TBJGTN72DGGTGSY5RD35N)

## Things to Know

- You must be a Chili Piper admin to enable Single Sign-On (SSO).

- You must use the same email address for both Chili Piper and your IdP.

- Renaming a user / changing a user's email: Chili Piper currently matches users by email address, so changing a user's email in Microsoft Entra ID will create a new Chili Piper account and orphan the old one (along with its meetings, calendar connection, and routing). Contact your Customer Success Manager or support@chilipiper.com before renaming an SSO user.

Chili Piper supports any enterprise identity provider (IdP) using the SAML 2.0 protocol.

## How to Configure SAML SSO for Google IdP

In the Command Center, access SAML Configuration by clicking Integrations in the left-side menu, clicking the Single Sign-On tab, and clicking Connect on the Single Sign-On card.

![](https://help.chilipiper.com/hc/article_attachments/51290159297427)

 

Before you can begin Step 1 to configure SAML for Google IdP, please ensure the following:

- If you have not already, you will need to create Chili Piper as a new, custom SAML Application in Google IdP [here](https://admin.google.com/ac/apps/unified). We recommend calling this app Chili Piper.The Google Support article on how to do this is [here](https://support.google.com/a/answer/6087519?hl=en#zippy=%2Cstep-add-the-custom-saml-app).

![](https://help.chilipiper.com/hc/article_attachments/39711543713939)

 

- To make the managed app available to select users, choose a group or organizational unit.Google Support article to [learn more here](https://support.google.com/a/topic/1227584?hl=en)

### Step 1

In Google’s Command Center, go to **Apps** > **Web & Mobile Apps** > **Chili Piper** and open the **Service provider details** dropdown

![](https://help.chilipiper.com/hc/article_attachments/39711559756051)

 

Copy and Paste the fields **from** Chili Piper **into** Google’s Service provider details.

- Please note that the Single Sign-On URL field in Chili Piper is the **same** as the ACS URL field in Google:Please **delete** /clients/common from the end of the URL when pasting to Google

![](https://help.chilipiper.com/hc/article_attachments/46984083608083) 

### Step 2

Setting Up SAML attributes mapping in Google IdP. Make sure the following attributes are created:

 

**Google Directory attributes**
**App attributes**

Primary Email
email

First Name
firstName

Last Name
lastName

 

![](https://help.chilipiper.com/hc/article_attachments/39711559758099)

 

 

Paste to Metadata URL field in Chili Piper in Step 2 section of the IdP setup:

- If you do **not** have access to a Metadata URL in Google and have access to **download metadata** - download the metadata and send to your **dedicated CSM**. They can assist you in converting this to a Metadata URL.

![](https://help.chilipiper.com/hc/article_attachments/39711543717139)

 

In Chili Piper, click **Test Connection, and you will be directed to your IdP login screen. You must log in to your IdP using the same credentials that you use to log** into Chili Piper.

![](https://help.chilipiper.com/hc/article_attachments/39711559760787)

_If the Connection is successful, you will be redirected back to Chili Piper, where you can enforce SSO for all users._

 

If you want to enforce your users' only logging in via your IdP, you can opt to do this now. However, this option will only be available if testing the connection in Step 2 was successful.

 

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