HubSpot chatbot builder is a software that allows you to create messenger bots that help you qualify leads, book meetings, provide answers to common customer support questions, etc.
And with the Chili Piper Concierge product integrated with the HubSpot chat, you can ensure that your prospects will be routed to the correct rep from your team, saving time and letting your customers book a meeting right away.
To get the integration working, we'll have to rely on a custom code specifically designed for this purpose.
The code we'll be using is hosted in the following GitHub repository.
After getting the code from the link above, we'll need to add a new node in the chatbot flow like this:
And then, we can insert the Chili code.
Important: make sure we update the Domain and Router in the code.
Once the code is updated with the correct details, it will look like this:
You may see an error while inserting the Chili code inside the chat flow, but you can ignore this. Do not try to edit or remove the '_,' because it will break the code and stop working.
And as soon we complete the steps successfully, this is how it works: