This article might be helpful when creating the queue rules, and you are wondering which operator might be the best one to use.
| Operator | Description |
|
= != |
This operator looks for an exact match and will evaluate each comma-separated value separately - the commas serve as OR statements. |
|
equal Not Equal |
It looks for an exact match to the entire string in Value and cannot accept separate values by comma. |
| < |
Less than - primarily used to match numbers |
| > | Greater than |
| <= | Less than or equal to |
| >= | Greater than or equal to |
|
contains not contains |
It takes the string from the rule value to match against any field part of the field value.
The rule accepts only one value. If you add a comma-separated list of possible values, it will treat that list as one single string to be matched against the field value. Example:
If you want to use the operators contains/not contains against multiple values, then use the operators containsAnyOf/containsNoneOf - more details below. |
| startsWith | Looks for the full string in Value from start to end and cannot be used with commas - commonly used for numbers that contain commas, such as "5,000" |
| startsWith(csv) |
Same behavior as startsWith, but can be used with comma-separated lists - the commas serve as OR statements |
| != null | Not equal to [blank] |
| = null |
Equal to [blank] |
| containsAnyOf |
Contains an operator that allows for comma-separated values |
| containsNoneOf |
Not Contains operator that allows for comma-separated values (i.e., email not contains gmail.com, yahoo.com, aol.com) |