Common Ways to Prevent Webform Spambots

• Use CAPTCHA

CAPTCHA (Completely Automated Public Turing test to tell Computers and Humans Apart) is a tool that you can use to differentiate between real prospects and automated bots. It provides some actions that are easy to perform by humans but difficult for bots such as identifying stretched letters or numbers, or clicking in a specific area. You can implement this by following the steps provided by Google here.

• Create a queue rule to exclude public domains

You can create some queue rules to prevent specific domains (such as @gmail.com, @yahoo.com, @comcast.net, etc) from booking a meeting through your forms. You can achieve that by adding a rule per domain you would like to exclude in your queues using the not contains operator, like this:

Notice how the logic says: 1 AND 2 AND 3 AND 4, since a business email domain will not contain all of the public domains listed in Rules 2-4.

We have also simplified this process by adding the "ContainsNoneOf' operator. Now, you can create comma-separated lists of domains, e.g.: