Common Ways to Prevent Webform Spambots

You can incorporate a measure to identify and filter out unwanted or malicious submissions by customizing your Chili Piper JS Code to include filtering mechanisms or special parameters that prevent spam emails upon form submission. 

The anti-spam code may vary depending on the type of form solution that you’re using for your webform. Forms like Pardot and Marketo may have a different method for implementation but generally, the codes are tailored to validate specific email addresses or domains and flag them as spam as soon as an attempt to book is made.

Before implementing, please don't hesitate to contact your CSM or Support if you have any questions about this.

Chili Piper Scheduling

<script>
var tenantSubdomain = "tenantSubdomain"; // replace with your subdomain
var tenantRouter = "tenantRouter"; // replace with your router's name
var excludesEmails = ["spam","notreal"]; // include the domains and emails to be excluded, comma separated

// Checks if the email or domain was added in the excluded list
function q(a){return function(){ChiliPiper[a].q=(ChiliPiper[a].q||[]).concat([arguments])}}window.ChiliPiper=window.ChiliPiper||"submit scheduling showCalendar submit widget bookMeeting".split(" ").reduce(function(a,b){a[b]=q(b);return a},{});
if (!excludesEmails.includes(Email.toLowerCase())) {

// If not in the excluded list and prospect is qualified, calendar is displayed
ChiliPiper.scheduling(tenantSubdomain, tenantRouter, {title: "Thanks! What time works best for a quick call?"})
}

</script>

<script src="https://js.chilipiper.com/marketing.js" type="text/javascript" async></script>

Marketo

const tenantSubdomain = "subdomain"; // replace with your subdomain
const tenantRouter = "router_name"; // replace with your router's name

MktoForms2.whenReady(function(form) {
form.onSuccess((values) => {
console.log(values);

// Lists e-mails and/or domains to be excluded
if (
values["Email"].toLowerCase() !== "name@domain.com" &&
values["Email"].toLowerCase() !== "name2@domain.com" &&
values["Email"].toLowerCase().indexOf("domain.net") === -1 &&
values["Email"].toLowerCase().indexOf("domain.com") === -1
) {
// If not in the list above, submit the form data to Chili Piper
ChiliPiper.submit(tenantSubdomain, tenantRouter, { map: true, skipFormFallback: true, lead: values });
} else {
// If in the excluded list, redirect the user to a different page
window.location.replace("https://chilipiper.com");
}
return false;
});
});

Hubspot Forms

<script src="https://js.chilipiper.com/marketing.js" type="text/javascript"></script>
<script>
var cpTenantDomain = "account_domain"; // replace with your subdomain
var cpRouterName = "router_name"; // replace with the router's name
var cpHSDataFormIDs = []; // if needed, add the data-form-id or keep empty to accept all forms.

// Define email addresses or domains to exclude
var excludedEmails = ["example@example.com", "domain-to-exclude.com"];

function isExcludedEmail(email) {
// Check if the email or domain is in the excluded list
return excludedEmails.includes(email.toLowerCase());
}

window.addEventListener("message", function (event) {
if (cpHSDataFormIDs.length > 0 && !cpHSDataFormIDs.includes(event.data.id)) return;
if (event.data.type === "hsFormCallback" && event.data.eventName === "onFormSubmitted") {
var lead = event.data.data.submissionValues;

// Check if the email is excluded
if (lead.email && isExcludedEmail(lead.email)) {
// If the email is excluded, you can handle it here (e.g., log, alert, ignore submission)
console.error("Excluded email address:", lead.email);
return;
}

// Convert arrays to strings
for (var key in lead) {
if (Array.isArray(lead[key])) {
lead[key] = lead[key].toString().replaceAll(",", ";");
}
}

ChiliPiper.submit(cpTenantDomain, cpRouterName, { map: true, lead: lead });
}
});
</script>