With Admin permissions, you'll want to go to your Admin Center and then Integrations. From this screen, you can connect to your Slack instance.
- If you don't see the Admin center, you don't have Admin permissions in Chili Piper. Reach out to us or have your current admin update that for you.
Then you'll want to press "Connect" next to Slack, which will prompt you to insert your workspace URL, log in with Slack, and select the workspace you would like to integrate Chili Piper with.
You'll want to make sure to accept the permissions scope:
Once you've successfully connected, you'll see a "Connected" status under the Slack logo, such as below:
Then your team will be ready to go and receive Slack notifications!
PS: The app in Slack is called ChiliBot, but the name of the "user" who will notify the reps is chilinbot. The names are different.