Events booked by Chili Piper have a green button above guests:
If a prospect doesn’t show up, you can mark the meeting as a no show.
If, on the event object in Salesforce (or lead/contact) you add a field of type checkbox (unchecked by default) with the field name
No_Show_CP, you will be able to report on this field automatically.
Important: On your admin page, under Integrations, make sure you click “Refresh Salesforce Fields” if you add this new field name:
Your admin can decide if these meetings count in the round robin algorithm or not, by configuring the queues preferences.
- This feature doesn't (yet) work in Outlook