Sometimes you may want to remove a prospect who didn't book a meeting from Prospect History. Potentially from a test lead your internal team submits or from a lead your rep was distributed for those who don't book who your rep really should not be credited for within the round robin distribution. You can now do this by appending ?debug=true after the URL, on the Conversion page.
Here are the steps:
1. Navigate to the Reports section in the Dashboard2. Add ?debug=true after the URL and reload the page
3. A trash icon will appear in the Prospect History list, next to the entry of the prospect who didn't book a meeting. Click on the icon to remove the entry.
That's it! The prospect is now deleted from our system and your rep credited back within the round robin.