Within each Meeting Type, you can define the "Availability Increments." These allow you to specify the intervals on your calendar presented to the prospect for booking.
How do Availability Increments work?
For example, an interment of "30 Minutes" means the prospect will see times every half hour, e.g., 1:00 PM, 1:30 PM, 2:00 PM, and so forth.
Setting this to "15 Minutes" would likewise show 1:00 PM, 1:15 PM, 1:30 PM, 1:45 PM, and on...
First, let's explain what Dynamic intervals are not:
- Dynamic intervals do not automatically choose the best interval from the list.
- Dynamic intervals also do not show all available times, regardless of the assignee's interval.
What are Dynamic intervals?
- We present the most efficient list of available slots for the assignee within 15 min intervals.
What does it mean to be efficient?
If a rep has four available slots, we will prevent a middle slot from being booked to enable "efficient" meetings.
In other words, if a prospect books a meeting and our system dynamically detects that we can book another three meetings back-to-back, we will show these slots and NOT show availability that would be between this most efficient booking group.
i.e., A user would be prevented from booking in a spot that then limits it to 2 or 3 slots available if we can book them in a spot where all four slots would be available.
Consider the following slots on the 27th:
If someone booked to the first slot in orange, dynamic intervals would prevent someone from booking to the slot in blue as this would eliminate two other slots.