Failing to Insert Company Name in Meeting Title of Calendar Invite

Iris Tomlinson

November 07, 2023 20:49

I would like for my meetings to generate a calendar invite that has the invitee's company name in the subject. Here's what I did, and it didn't work:

I added a field on the default form called, "Company Name" and made it required.

For the calendar invite, I inserted the dynamic guest tag, Company, followed by a colon and then some text. I also included it in the body of the email. The preview is shown on the right.

However, the meeting invite shows up like this where the subject doesn't contain the company name (TEST in this case), but the body of the email does:

What am I doing wrong?

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  Jorge Ferreira Filho

  • Chili Piper Team

  November 08, 2023 01:07

  Hey, Iris!

  Hope this message finds you well! Thanks for bringing this to the Community!

  I believe the form's Field Name wasn't working pretty well with the value below:

  

  I updated the Field Name to "company" and booked a quick test with you using the same link, and it worked! 🎉

  

  Something I may also advise is considering using a new form instead of the default one. Adding more context, the Default Form is more of a placeholder when new workspaces are created, so we always recommend creating a new one.

  Please let me know if you still run into any issues or notice anything odd; I can raise a support ticket from this conversation so we can track it over there.

  Thanks again for bringing this to the Community. I'm sure that this may help other users in the future! :) 

  Wish you a great day!

   

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  Iris Tomlinson

  November 08, 2023 18:34

  This worked perfectly for me, Jorge! Thank you so much for the quick and thorough response :)

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  Jorge Ferreira Filho

  • Chili Piper Team

  November 08, 2023 18:44

  That's great to hear, Iris! I'm really glad I could help!

  Count on us if you need any further assistance - our Customer Love team is also available at support@chilipiper.com. 

  Wish you a wonderful day ahead!

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