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Chilipiper meeting link doesn't work

Comments

5 comments

  • Jorge Ferreira Filho
    • Chili Piper Team

    Hey, Megan!

    Hope this message finds you well! Happy to help you with that!

    Can you please confirm which link you're referring to? I tried your personal one, and it loaded just fine for me, so maybe I checked the wrong place.

    Thank you!

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  • Erin Erin Mjelde

    Hi - I am having the same issue.  The times present just fine, but once a time is selected and the person enters their name and contact info, then the same message is shown, despite my calendar being fully open that day.

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  • Jorge Ferreira Filho
    • Chili Piper Team

    Hey Erin Erin Mjelde

    How are you doing today? Hope you're having a wonderful day so far!

    It looks like your calendar connection is currently not working as it should:

    Can you please navigate to the page below and connect Outlook again? I believe that should do it!

    https://apps.chilipiper.com/meetings/personal-settings/integrations

    Please don't hesitate to reach out again if you still notice any issues - we'll be happy to help! 😄️

    Wish you a great day ahead!

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  • Mercedez Willson

    Hi! 

    When I click on my link to preview all it says is "Something went wrong, try again later". I am not too sure what to do. Thanks!

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  • Jorge Ferreira Filho
    • Chili Piper Team

    Hey Mercedez Willson

    Your org was already upgraded to the Demand Conversion Platform, so we must ensure your user is created and onboarded there as well. 

    Please try navigating to https://fire.chilipiper.com and signing in with your calendar provider to start the user creation process and onboarding steps.

    Also, kindly let us know if you encounter any issues during the process, and we will be happy to help!

    I hope you have a great day and a wonderful week ahead!

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