No-show question

lindsey morgan

December 01, 2023 15:50

if a meeting is marked as no show in chili piper then remarked as attended what happens?

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  Jorge Ferreira Filho

  • Chili Piper Team

  December 04, 2023 13:59

  Hey, Lindsey!

  Hope this message finds you well! Great question - thanks for bringing it to our Community!

  If the No-Show is remarked as attended, we will update the following: 

  • If the meeting was booked through a meeting queue, we'll remove the No Show entry from the assignee's queue calibration if your workspace also credits back for No-Shows.

  
  

  • If you have the No_Show_CP__c field mapped in your CRM, we'll update it from "true" to "false"

  Please let me know if you have any other questions about this - or other - matter(s) and we'll be happy to help!

  Wish you a wonderful week ahead!

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