how to change frequency of notification emails sent to prospects..
Hi there,
I can't find a way to change the frequency of emails to my booked prospects.
Larger customers on executive boards are not as appreciative of being reminded 20 times before something they've already clicked attended, it looks unprofessional.
Why do I have to post here to get support...?
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Hey, Sam!
Hope this message finds you well! Thanks for bringing this to our Community!
If the Reminders become to your personal workspace, you can find them here, and edit when they should be triggered in the following setting:
However, if the Reminders in question belong to a Team Workspace, you may need to ask an Admin to check them in the "Reminders" section on the left-hand side menu since, as far as I can see, your user have no Admin rights to do it.
Regarding your question, you can contact our support team at support@chilipiper.com anytime! Our initial response time is 8 minutes, and our resolution time is 4.2 hours at the moment. Anyway, we are also happy to help you over here!
Please keep us posted if you have any further questions; we are happy to help! 😄
Wish you a great day ahead!
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