chili piper link not working "something went wrong, try again later"

Matt Ansong

April 28, 2025 15:59

Hi CP Team,

My meeting link is not working. When I attempt to open using the link, it blinks the calendar for a split second, then shows a blank page stating "something went wrong, try again later".

Can you please assist me with resolving this?

Thank you
Matt

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  Jorge Ferreira Filho

  • Chili Piper Team

  April 28, 2025 17:22

  Hey Matt!

  How are you doing today? Hope you're having a wonderful day so far!

  Your org was already upgraded to our new Demand Conversion Platform, so we need to ensure you are onboarded and also establish your calendar connection there, as it's a different platform than the Legacy one.

  Could you please log in through the URL below and follow the onboarding steps there?

  https://fire.chilipiper.com

  Once your calendar integration and profile are set there, your link should be back on track. Anyway, please keep me posted if you find any issues with this process.

  💡Pro Tip: For issues like this one, our Customer Love team can also be engaged via support@chilipiper.com - our initial response time is around 9 minutes there!

   

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