Required guest form fields are skipped when using Concierge
We intentionally want to ask more questions in the booking form after a user has submitted our lead form. However, no matter what we try, when using Concierge, it skips asking these questions and just books the meeting. How do I fix this? Skip the Form when possible toggling doesn't change anything. We don't want to ask the questions on the main lead form.
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Hey Murph!
Hope this message finds you well! We apologize for the slower response here, as we're still catching up from our annual company event that happened last week.
Are you trying to use the Router Link directly? Or is the form displayed in a landing page?
The Router Link itself currently has no option for something multi-step-related to it.
If you have a landing page with Concierge embedded, you should be able to implement multi-step directly within your marketing form. Then, we would need to adapt the Concierge's JS Snippet accordingly. If you need any assistance with that, you can reach out to support@chilipiper.com, so our Customer Love Team can help with any technical-related questions you may have!
Also, please keep me posted here if you have any other questions about it!
I hope you have a great day and a wonderful week ahead!
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Thank you for the response. I have tried multiple things to no avail. My ideal state is that the concierge scheduler is embedded directly into a thank you page DOM element that redirects after form submit. Although I cannot get that to work. I also tried embedding it on the same page as the form and that did not work either.
If you can point me to the most up to date documentation on how I'd "be able to implement multi-step directly within your marketing form" that would be great.
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