Jorge Ferreira Filho

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Articles

Recent activity by Jorge Ferreira Filho Recent activity Votes
  • Understanding Availability in Google Calendar and Microsoft Outlook

    Who can use this feature? Available on All Products or Routing & Scheduling Available to All Users Billing Center Get a Demo  When Chili Piper checks for availability, it relies on how calen...

  • Chat Logs

    Who can use this feature? Available on All Products or Routing & Scheduling Available to Admins or Workspace Managers Billing Center Get a Demo Web Logs (previously Chat Logs) allow you to v...

  • How to Set Up Microsoft Teams Notifications Using Zapier in Chat Journeys

    You can send Microsoft Teams notifications directly from your Chili Piper Chat Journey using a Zapier webhook. This is a great way to alert your team in real-time when a visitor reaches a specific ...

  • Zoom Link Missing from Calendar Invite

    Who can use this feature? Available on All Products or Routing & Scheduling Available to All Users Billing Center Get a Demo This article reviews some initial troubleshooting steps to determ...

  • Reassigning Meetings

    Who can use this feature? Available on All Products or Routing & Scheduling Available to Admins or Workspace Managers Billing Center Get a Demo This article guides you through how to reassig...

  • Product Updates - June 16th, 2025

    Distro: 🚀 Slack & Email Notification NodesYou can now send notifications to assignees, specific users, or Slack channels when a record is routed. This works with or without an Assign & Update Owner...

  • Product Updates - May 31st, 2025

    Admin Center:🚀 Automated Notifications via Email & Slack for Integration BreaksIf user-level integration (calendar and video conferencing) was EVER previously connected and has become broken:The us...

  • Passing Smart Parameters for Data Fields

    Who can use this feature? Available on All Products or Routing & Scheduling Available to Admins or Workspace Managers Billing Center Get a Demo Chili Piper supports customizable labels in Da...

  • Distro CRM Matching Nodes

    Who can use this feature? Available on All Products or Routing & Scheduling Available to Admins or Workspace Managers Billing Center Get a Demo CRM Matching Nodes are in Distro’s Flow Builde...

  • Distro Variables

    Who can use this feature? Available on All Products or Routing & Scheduling Available to Admins or Workspace Managers Billing Center Get a Demo Table of Contents: What are Variables How to U...