Jorge Ferreira Filho

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Articles

Recent activity by Jorge Ferreira Filho Recent activity Votes
  • Common Salesforce API Error Codes

    Uh oh! You just received an email from us with a subject line containing "SFDC API Error" and need to figure out the source of this error immediately, right? Don't worry, we got you and here you'll...

  • Relate a Meeting to Salesforce Case

    Who can use this feature? Available on All Products or Routing & Scheduling Available to All Users Billing Center Get a Demo Preface: Ensure your Chili Piper Admin has enabled Case Support f...

  • Creating Only Contacts in Salesforce

    Who can use this feature? Available on All Products or Routing & Scheduling Available to Only Admins Billing Center Get a Demo By default, Chili Piper should create a Lead in Salesforce if t...

  • User Controls in Handoff

    Who can use this feature? Available on All Products or Routing & Scheduling Available to Admins or Workspace Managers Billing Center Get a Demo This section allows admins and Workspace Manag...

  • Viewing and Updating End-User Details in Command Center's Active Users

    Who can use this feature? Available on All Products or Routing & Scheduling Available to Only Admins Billing Center Get a Demo Viewing and editing your colleague's details can be extremely u...

  • Duplicate Matching in Distro

    Who can use this feature? Available on All Products or Routing & Scheduling Available to Admins or Workspace Managers Billing Center Get a Demo This document provides an in-depth overview of...

  • Welcome to Handoff - Glossary and First Steps

    Chili Piper Handoff automates scheduling and lead routing from prospecting to sales to implementation. And we’ve been doing this for almost a decade. Also, there will be no more complaints about un...

  • Using ChiliCal's Co-Pilot in Google Calendar

    Who can use this feature? Available on All Products or Routing & Scheduling Available to All Users Billing Center Get a Demo ChiliCal's Chrome extension (Co-Pilot) also has some functionalit...

  • Guest Forms in MyApp (ChiliCal)

    Who can use this feature? Available on All Products or Routing & Scheduling Available to All Users Billing Center Get a Demo Guest Forms allow you to collect any information about the prospe...

  • Creating a Chat Journey

    Who can use this feature? Available on All Products or Routing & Scheduling Available to Admins or Workspace Managers Billing Center Get a Demo In this article, we will learn what is a Journ...