Queues
- Introduction to Queues
- Queue setup checklist
- Create a Queue for Handoff
- Create a Queue for Concierge
- Routing Rules for Concierge
- Route Debugging (Why did this route?)
- Prioritizing Routing Based on Ownership
- Route Leads to the Existing Lead Owner
- Prioritizing Routing Based on Region
- Role of the Default Booker
- Flexible vs Strict Round Robin
- Show next person in queue vs availability for all
- Invite the booker to the meeting automatically
- Reschedule a meeting back into a queue
- Group Meetings
- Vacation Calibration
- Setting Up Hot Handoffs
- Booking Span