The Chili Piper prospect-facing online booking calendar is available in 31 different locales or languages. This means that your customers and prospects worldwide can schedule within their language!
Table of Contents
- Which Languages Are Supported?
- How does Chili Piper know which language to use to render the calendar?
- Where do Prospects see their language?
Which Languages Are Supported?
Below is a list of the supported languages and their locale parameter values:
- English - en_US
- English (British) - en_GB
- German - de_DE
- Danish - da_DK
- Russian - ru_RU
- Arabic - ar_AR
- Italian - it_IT
- French (Canadian) - fr_CA
- French - fr_FR
- Spanish (Latin America) - es_LA
- Spanish - es_ES
- Portuguese (Brazilian) - pt_BR
- Portuguese - pt_PT
- Japanese - ja_JP
- Korean - ko_KR
- Dutch - nl_NL
- Norwegian - nb_NO
- Chinese (Simplified) - zh_CN
- Chinese (Traditional) - zh_TW
- Chinese (Hong Kong) - zh_HK
- Indonesian - id_ID
- Thai - th_TH
- Vietnamese - vi_VN
- Polish - pl_PL
- Romanian - ro_RO
- Czech - cs_CZ
- Hebrew - he_IL
- Greek - el_GR
- Turkish - tr_TR
- Hungarian - hu_HU
- Swedish - sv_SE
How does Chili Piper know which language to use to render the calendar?
The Chili Piper calendar system can render the prospect-facing online calendar in different languages in one of three ways:
- By detecting the end user's browser's preferred language and presenting Chili Piper in that language. This will be the easiest and most common method of localizing the Chili Piper online calendar. Chili Piper identifies the prospect's browser preferred language and applies it to its Form, Confirmation Modal, and Scheduling Modal.
- By appending the
locale=parameter to the end of a Chili Piper online booking URL.- This method will override the end-users preferred language setting and force Chili Piper to load in a particular language. It would be helpful if you could test how Chili Piper is presented in other languages.
- Example URL format for Spanish: https://randomdomain.chilipiper.io/concierge-router/link/test?locale=es_ES
- By appending the
locale=parameter on your Chili Piper's Concierge JS Snippet.- This method is helpful if you'd like to force the Chili Piper's calendar to be displayed in a pre-defined language. For example, if you have a version of your website only for Portuguese-speaking visitors and only want to show the Portuguese version of Chili Piper to prospects for that particular page/site, then the example below would allow you to do this.
- You can also see more details about this parameter in this article
- This method is helpful if you'd like to force the Chili Piper's calendar to be displayed in a pre-defined language. For example, if you have a version of your website only for Portuguese-speaking visitors and only want to show the Portuguese version of Chili Piper to prospects for that particular page/site, then the example below would allow you to do this.
Where do Prospects see their language?
If prospects start a booking flow using one of the methods shared in the previous section, they should see their language in the Form's Submit button, Confirmation Modal, and Scheduling Modal.
The Form field names are not translated at the moment because they can be manually customized by one of your Admins.
Here are some examples of the prospect view in Japanese (ja_JP):
