One-Click Booking from Gong Engage Flows

You can now create a one-click booking experience directly from your Gong Engage Flows by using Chili Piper links with smart variables. This setup ensures every recipient gets a personalized booking link that automatically recognizes their email and tracks who booked the meeting.

Steps to set up your Booking Link

1. Save Chili Piper links into your custom variables

• Go to your Gong My Settings page.

• Save your Chili Piper scheduling links as custom variables.

• Make sure you use the full link that includes the meeting type name at the end (e.g., /15exploratory-call).

  • If you only use your default link, Gong will overwrite the URL and break the smart tags.

• You can copy the correct version of your link directly from the Chili Piper browser extension.

2. Go to a template or Gong Flow

• Open a template or go directly into a Gong Flow where you want to use the link.

• Insert your Chili Piper link variable by selecting:
  Variable → Sender → Custom → [Select the Chili Piper link you saved]

3. Add recipient details

• After the link, add ?id=

• Then insert:
  Variable → Recipient → Recipient email

• This makes the booking link unique for each email recipient, providing a 1-click booking experience.

4. Add optional tracking tags

You can add more tags to track who booked the meeting. For example:

• Add &by= at the end of the link.

• Then insert:
  Variable → Sender → Sender first name
-
Variable → Sender → Sender last name

This is useful if, for example, the AE’s Chili Piper link is used, but you want the SDR to get credit for the booking.

Example:

{{sender.primary_scheduling_link}}?id={{recipient.email}}&by={{sender.first_name}}-{{sender.last_name}}

5. Save your template

Once the link and variables are in place, save your template. We recommend sending a test to ensure that everything is working as expected!