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Scaling your Chat Journey

Jorge Ferreira Filho
  • Updated

Who can use this feature?

Available on Chat
Available to Admins Workspace Admins
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The more time you spend building your Journey, the more pressure you may feel to protect it at all costs! Although your Journey is safe and sound within the application, it never hurts to have a backup stored on your computer or in Google Drive, just in case.

We built Journey Developer mode precisely for this reason! Journey's Developer Mode allows you to view and save a file of your Journey to create a duplicate version as a backup or as a copy of a new one!

Table of Contents

How to Enter the Developer Mode?

  1. Open a Journey in the application's left-side menu.

  2. Use your keyboard to select control + shift + d
  3. You are now in Dev mode! You will notice a banner confirming that "Dev mode: on" and a new button at the top: "Edit journey as text".


  4. If you click this button, a code-based copy of your Journey will appear:


  5. Select the text and copy it to a Google Doc or any text editor to save it!

  6. To exit dev mode, you can use the same keyboard shortcuts: control + shift + d, and you will see a banner "Dev mode: off".

 

Copying Nodes in the Developer Mode

At any point, while exploring the Developer Mode, note that you can also copy multiple nodes and paste them where needed in your Journey to save yourself time and manual effort! The only nodes that can't be copied are the Welcome Message and Trigger ones.

In your Journey's Developer Mode, CLICK + SHIFT and select the nodes you want to copy. After that, click "Copy Nodes" in the pop-up message that will appear at the bottom:

You can paste the copied nodes in the same Journey or in different Journeys across the same or different workspaces. 

To do that, click the (+) button, and select "Paste Nodes"

Save a Copy of your Journey

After entering the Dev mode, you will notice a banner confirming that Dev mode is on and a new button at the top: "Edit as text".

If you click this button, a code-based copy of your Journey will appear:

Select the text and copy it to a Google Doc or any text editor to save it!

To exit dev mode, you can use the same keyboard shortcuts: control + shift + d, and you will see a banner "Dev mode: off" to confirm you are no longer in Dev mode.

 

Copying an Existing Journey into Your Workspace

You can copy an existing Journey into your workspace if you want to!

  1. Copy the Journey's code by switching it to Dev mode (control + shift + d).

  2. Create a new Journey or edit an existing one you would like to use.

  3. Open the Dev mode for the Journey we mentioned in step #2.

  4. Clear its existing code.

  5. Paste the code from step #1.

  6. Save the editor

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