Who can use this feature?
Chili Piper keeps hosts informed with email and Slack notifications for scheduled, rescheduled, or canceled meetings. Additionally, it alerts hosts if a prospect fills out a form but does not book a meeting to ensure no meetings or prospects are lost.
This article will explain how these notifications work in ChiliCal and Handoff, look and how to manage them to stay on top of your scheduling activities.
Table of Contents
Host Notifications
Meeting Scheduled, Rescheduled, Reassigned or Canceled
Upon scheduling a meeting, the meeting Host will receive an email notification like the one below, including the form data provided by your prospect:
If the Slack integration is enabled, notifications will also be sent via the Chilinbot app on Slack.
Email and Slack (if connected) notifications are also sent to keep the host updated for rescheduled, reassigned or canceled meetings.
If you are an Admin, click here to check how to establish a Slack connection for your organization.
Booker Notifications
Meeting Scheduled, Rescheduled, Reassigned or Canceled
A booker is either the user who booked the meeting on someone's behalf via ChiliCal or Handoff (including sending Suggested Times), or using a Smart Booking Parameter (by=) embedded to a Scheduling Link.
Bookers are also notified by email only when a meeting is scheduled, rescheduled, reassigned, or canceled.
Email notifications sent to the Booker will start with "Your Guest..." so you can differentiate from the ones when you are the Host.
Guest Notifications
Guests will receive a calendar invitation upon scheduling a meeting. If any changes occur, such as rescheduling or cancellation, updated notifications are promptly sent to ensure guests are informed.