Viewing and Updating End-User Details in Command Center's Active Users

Viewing and editing your colleague's details can be extremely useful for an Admin's daily routine, helping them and end-users to better understand certain scenarios and filling out any possible settings-related gaps.

In this article, we will learn how Admins can access and edit each user's personal details and which data are available.

Table of Contents

• How to access such details?
• Viewing the Personal Details
  • Searching & Filtering
  • Personal Details
  • Schedule

How to access such details?

To access your colleague's personal details, you will need to navigate to the Command Center's Users Table here. 

The Users Table can also be accessed in the Command Center's left-hand menu by clicking the "Users" option.

After accessing the Users Table, click "Open" right next to the colleague's name you want to view the details, and they will be displayed.

We will cover each data that can be viewed in more detail in the next sections.

Viewing and Updating the Personal Details

Time to explore which details can be viewed to facilitate user management! After you click Open next to the user you want to edit, a new window will pop up on the right-hand side. 

Personal Details

You will find the selected user's details on the right-hand side. There, you will find their Email, Default Scheduling Link, First Name, Last Name, and Job Title.

These details are inherited from each user's Personal Settings on ChiliCal's Home Page. Click here for more details.

The Email and Default Scheduling Link can be copied by clicking the icon next to them.

User URL

Here, you can view and edit your user's Default Scheduling Link. Just so you know, once you update it, the previous link will stop working, so you may need to communicate with the user and any concerned stakeholders who have the link to start using the new one.

Below, you can toggle the "Allow User to edit their URL" on or off to allow or disallow the user to update their Default Scheduling Link. This is toggled off by default.

Contact Method

In this section, you can find and edit the user's Conference Details, In-Person Meeting, and Phone Number data.

Schedule

Within the Schedule tab, you can access each user's Default Working Hours. The schedule data can be helpful for accessing the user's schedule, Availability Schedule, and timezone and for better understanding why a meeting was scheduled at a certain and unexpected time, for example.

Timezone

The first displayed data in the Schedule tab is the timezone, where you can see the user's timezone and if they are syncing with their main calendar or not.

This setting can be helpful to ensure users will not receive any meetings outside their working hours and adjust them if required.

Availability Schedule

Then, you will see Chili Piper's Availability Schedule feature, which streamlines the booking process by allowing users to create custom schedules for certain scenarios. This section shows whether users have any associated with their profiles and also allows you to create one for them:

Click here to learn more about the Availability Schedule feature.

Working Hours

Here, you can see and edit each user's default working hours set within their profiles. 

These can also be helpful to ensure users will not receive any meetings outside their working hours and adjust them if required.