1. Add this checkbox field in Salesforce on Contacts and Lead objects: “No show”, field name must be “No_Show_CP”. By default, it should be false.
2. With the Chili Piper browser extension, you can change this field to true from the meeting in Google Calendar.
3. Create a “No Show” field in Outreach and map it to the Salesforce field for leads and contacts.
4. Start a sequence once this field changes via Outreach triggers. This sequence can have anything between 3 steps and 7 spanned over two months, depending on your cycle.
Here’s an example trigger:
And a step in the “No Show” sequence.
