Who can use this feature?
Viewing your colleague's details can be extremely useful for an Admin's daily routine, helping them and end-users to better understand certain scenarios and filling out any possible settings-related gaps.
Currently, these details can only be viewed by Admins and are unavailable for editing.
In this article, we will learn how Admins can access each user's personal details and which data are available.
Table of Contents
How to access such details?
To access your colleague's personal details, you will need to navigate to the Admin Center's Users Table here.
The Users Table can also be accessed in the Admin Center's left-hand menu by clicking the "Users" option.
After accessing the Users Table, click "Open" right next to the colleague's name you want to view the details, and they will be displayed.
We will cover each data that can be viewed in more detail in the next sections.
Viewing the Personal Details
Time to explore which details can be viewed to facilitate user management!
Searching & Filtering
We will initially display the selected user profile, but you can navigate to a different profile using the search bar at the top.
We also have some filters to improve your search even more and help in some specific use cases. Click the "Filter" button, then "Add Condition," and create your filters. Once done, click "Apply Filter."
For example, supposing you want to filter only users who have a Chat license, that should be possible:
You can also refine your filter even further by adding multiple conditions. Using our current example, let's add a new filter to include users disconnected from Google Calendar.
Use the "Clear Filter" button anytime to remove any filter you have created.
Personal Details
You will find the selected user's details on the right-hand side. There, you will find their Email, Default Scheduling Link, First Name, Last Name, Job Title, Conference Details, Location, and Phone Number.
These details are inherited from each user's Personal Settings on ChiliCal's Home Page. Click here for more details.
The Email and Default Scheduling Link can be copied by clicking the icon next to them.
Schedule
The schedule data can be useful for accessing the user's schedule, availability schedule, and timezone and for better understanding why a meeting was scheduled at a certain and unexpected time, for example.
Timezone
The first displayed data is the timezone, where you can see the user's timezone and if they are syncing with their main calendar or not.
This setting can be helpful to ensure users will not receive any meetings outside their working hours and adjust them if required.
Availability Schedule
Chili Piper's Availability Schedule feature streamlines the booking process by allowing users to create custom schedules for certain scenarios. This section shows whether users have any associated with their profiles.
Click here to learn more about the Availability Schedule feature.
Working Hours
Here, you can see each user's default working hours set within their profiles. Currently, editing is not enabled.
These can also be helpful to ensure users will not receive any meetings outside their working hours and adjust them if required.