Product Updates - August 2nd, 2024

Admin Center:

🚀 Reminder banners in My App when the user's calendar is Not Connected or Disconnected

ChiliCal:

🚀 Meeting Activity Dashboard - More Details Here

Meeting dashboard to show all your meetings in one place

• It's only available for Admins. End-users so far do not have their own version of this.
• Admins can Reassign meetings - be them from Handoff, Concierge, Chat, or even personal links.
• Admins can filter meetings to see upcoming or past ones. They can also filter per completed, scheduled, canceled, no-show. Finally, admins can choose meetings per their source: ChiliCal team links, Chat Journey/Conversations, Handoff Routers, Concierge Routers and more.

🚀 Branded Suggested Times

Admin sets the Primary Color for their suggested time from the Branding page and it will appear for all users. End Users are not able to edit these.

🚀 ChiliCal Home Meeting Guest Tags

See who is the primary guest, host, and optional of a meeting from ChiliCal Home

Chat:

🚀 Pass UTM parameters in Chat - More Details Here

Automatically pass UTM parameters in Chat be mapping them in Data fields. This allows for teams to keep track of the UTMs from their URL automatically and end users or admins are able to see them while chatting with the vistor.

🚀 Add Hidden Fields for the Send Data Field Node

In the send data field node you now have the option to send a Hidden Data field. This can allow customers to send mandtory fields when the lead or contact is created in Salesforce without having to ask this question in the chat follow. This field can then be updated by the rep after creation.

🚀 Copy Nodes

We also added the possibility to copy node(s) within the journey and between journeys and workspaces as well! This should enhance admins' experience in creating journeys, especially these more complex ones.

Note: To select an area now before copying nodes, you must hold SHIFT + CLICK  and you'll be able to select a container like this

Form Concierge:

🚀 Check Boxes and Radio buttons in Data Field Types

🚀 Default UTM parameters in Data Fields

Allow you to capture UTMs - For chat they can be captured without a form. The below will be added automatically and you can use them once they are mapped.

Data Field object: Person

Data Field type: Short text

Data Field default mapping: none

List of data field names:

1. Original UTM Term

2. Original UTM Campaign

3. Original UTM Source

4. Original UTM Medium

5. Original UTM Content

6. Recent UTM Term

7. Recent UTM Campaign

8. Recent UTM Source

9. Recent UTM Medium

10. Recent UTM Content

Distro:

🚀 Allow multiple Tasks on 1 path

🚀 Distribution as a shared asset for Distro

You can find distro's distributions in the shared distributions section with all other Demand Conversion Platform products.