Product Updates - January 3rd, 2025

Admin Center:

🚀 Admins can Hide Meeting Tittles for Users - Support Article

This allows for more privacy of the event, but still, seeing that there is a busy slot there

🚀 Microsoft Teams as a Video Conferencing Integration - Support Article

🚀 Workspace Manager Role - Support Article

A Workspace Manager can:

• You can manage all assets (Meeting Types, Rules, Routers, Distributions, etc.) within the workspace.
• Manage workspace CSS preferences.
• Access Reports.
• Manage all products for which they have a license.

ChiliCal:

🚀 Smart Link Builder from Ownership Links

Quickly build your smart link based on the tools you are using directly from where you create ownership links

🚀 New to Fire: Scheduler - User Select Related Objects

When in the CRM Actions or Flow Builder, the event is set to relate to

• Case/Opportunity (SFDC)
• Ticket/Deal (Hubspot)

AND here are multiple cases/opps/tickets/deals to choose from, we show a dropdown for the user to pick which one should be used

We will display all cases/opps/tickets/deals associated to the Account/Company

🚀 Replies of Reminders go to Booker/Host - Support Article

For Team Meeting Types only, we introduce the option inside Reminders for admins to choose between Booker/Host. This option is only available for email reminders.

End-users creating reminders do not see this option. In legacy, "Host" was "Assignee," but we changed this due to a change in concepts in Fire. In Fire, the Assignee might not be the Host. In the future, it could be a third person (not booker, not assignee).

Form Concierge:

🚀 Set Multiple Meeting Types on a Path

If prospects are routed to the path, they will be able to select a meeting type before seeing the calendar. This works for any method of embedding Concierge!

🚀 Form and Calendar Localization - Support Article

You can now ensure you always use the right language for your target audience. Below is how and where you can set up your preferred language.

• Make sure you enable relevant languages in Branding Settings on the org level or workspace level
• In the same tab in Branding settings, you can set the copy and translations for the calendar/confirmation screens by selecting the preview language and entering the relevant copy
• In the Data Fields section, you can now set field labels, field label translations, and error message translations/copy for your forms.

Admin Center Branding and Language

Branding and Language in Workspace

Concierge Customization

Data Fields

Distro:

 🚀 Add Time to Lead Conversion in Logs

If you have a lead conversion node active in one of your distro routers, you can now see the time the lead was converted in the logs. This helps you understand what actions Distro has taken and when.