You know what’s even better than instantly booking meetings?
Instantly calling prospects.
Concierge Live, an add-on to Concierge, lets you qualify, route, and start live conversations with your hottest prospects, instantly.
CHILI PIPER PRODUCT UPDATES
Note: These updates are all on the Fire Platform.
Check the full list of updates here.
1. Concierge Live!
You can now choose to let prospects book a meeting OR start live calls instantly.
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This is especially useful if you sell into deskless buyers (e.g. mechanics, restaurants, etc.) who don’t live and die by their Google Calendars.
Note: This is an add-on to Concierge, available on the $1000/mo tier + an additional $10/u/m.
2. Make sure your reps are adding the right prospects to meetings
Now, when reps need to add an additional person to a meeting, Chili Piper can look up the person using CRM data.
Before, reps might need to manually search to find the correct email address (or choose the incorrect person).
Relevant product(s): Handoff, ChiliCal
Relevant Product(s): Handoff, ChiliCal
Full list of product updates here
SPICY OPS
Scheduling Meetings In-App
With Form Concierge, you can prompt users to book a meeting with a product expert at the peak of their interest — right inside your app.
No back-and-forth emails, no waiting, no friction.
❌ Before:
A user clicks on a gated feature.
They receive an email later (which they might never open).
By the time they respond, the moment of interest has passed.
Upgrades and expansions only happen near renewal cycles (if at all).
✅ After:
A user clicks on a gated feature.
An in-app prompt invites them to schedule a meeting — right now.
They book instantly with a rep who can answer their questions.
Faster conversions, fewer lost opportunities, and a seamless experience.
Read our article to learn how this works + use cases
If you have Concierge, this functionality is included with your existing subscription 🔥
Want more SpicyOps? Check out our complete SpicyOps Library.
ADD TO CALENDAR
February 5 (today!): Learn everything that’s new in Chili Piper Fire in tomorrow’s live webinar. Register here.
March 3-5: 3 days in a spa resort, talking about all things GTM with other GTM leaders? Uh… yes, please. Get on the waitlist.
2025 events calendar: Check out our list of can’t miss events for marketing and sales leaders